Didn’t get what you needed? We’ll make it right and maybe that’s a technical fix for a model, a refund, or to exchange for something else. Contact our support team within 30 days of your purchase, and let us know your deadline and what you need. As a guideline, this is how we generally approach things:
- We’ll fix anything we can to meet your deadline.
- We’ll help you to find a suitable replacement and test it for you.
- We’ll grant a full refund If your purchase is broken or misrepresented.
Please note: ready3dmodels reserves the right to limit or decline refund request for items that are not faulty or items that were purchased more than 30 days prior to the refund request.